Product Policy Terms and Conditions

  • In these Terms and Conditions, "We", "Our" and "Us" means My Healthcare Solutions Private Ltd (My HealthCare) ("My HealthCare"), a company registered in and its various subsidiaries, My Healthcare Solutions Pvt Ltd, 602, 6th Floor,Jai Antriksh coop soc ltd, Makwana Road, Marol Naka ,Andheri (East) – 400059, Mumbai, Maharashtra -India. We appreciate your business and pride ourselves in offering you the finest health and wellness products. In the event that you order our product, please see below for important information about Order fulfilment. Your order will normally be dispatched within two working days of receiving your order, but please allow Seven to Fourteen working days for delivery within India. Overseas delivery times will vary and you should allow up to twenty eight working days for delivery. Goods would be delivered from the following address:- My Healthcare Solutions Pvt Ltd , 602, 6th Floor,Jai Antriksh coop soc ltd, Makwana Road, Marol Naka ,Andheri (East) – 400059, Mumbai, Maharashtra –India. The order would also contain an Invoice describing the full details of the items ordered. We will inform you promptly if a Product is out of stock and may suggest alternative Products that you might wish to purchase. If you do not accept our suggestions then we will cancel your Order in relation to those Products we cannot supply and repay you any money that you may have paid to us in respect of those Products. Repayment of such amounts will be limited to the extent of our liability to you if we are unable to deliver to you the Products you have ordered. Fulfilment (Packing and Delivery) Charges are also subjected to the weight of the parcel. The price payable by you will be the price of the product as advertised on our website or informed to you by our Brand Ambassador on the Sales Phone Line at the time of acceptance of your order. The Prices are quoted inclusive of Value Added Tax at the applicable rate but exclude the cost of delivery. Restrictions apply on the supply of Prescription Only Products in many territories, we strongly urge you as it your responsibility to check with the authorities before placing orders for Products if you are unsure as to their status. Subject to Your Statutory rights, liability for any direct, indirect or consequential loss or damage from use of the Products is specifically excluded by us to the extent permitted by law.